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Patriot Memory Warranty Terms and Conditions
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Warranty Period
All Patriot Memory module and Extreme Performance Flash products are backed by a limited lifetime
warranty. All other Patriot Flash products have a five(5) year limited warranty. Patriot Memory
will repair or replace the damaged product(s) using equivalent components made by various vendors
in conjunction with warranty repairs. Patriot Memory reserves the right to substitute replacement(s)
with similar specification product(s) when exact replacement model(s) is not available.
Warranty Statement
Patriot Memory's warranty obligations are limited to the terms set forth below. Patriot Memory warrants
that all Patriot memory product ("Products") will be free from defects in material and workmanship and
are guaranteed to operate in complete conformance to the specification described in the datasheet.
Please contact our Technical Support department before sending the product(s) in for repair or replacement.
Limitation of Warranty
Patriot Memory's warranty does not cover the following conditions: abuse, unreasonable use, mistreatment,
neglect, damage caused during installation of the product, improper testing, unauthorized modification,
Data lose, Data recovery, or if any label or Heat Shield(s) is removed.
Who to Contact
Please contact Patriot Memory's Technical Support department if the product fails to perform to the
specification. Patriot Memory Technical Support in the United States can be reached at support@patriotmem.com,
Monday through Friday 9:00 a.m. to 5:00 p.m. Pacific Standard Time (USA), or online at
www.patriotmemory.com/support.
If the product was purchased from a reseller, contact them directly to inquire about exchange and RMA policy.
If it is determined that the product needs to be returned, it is important that the Return Material
Authorization ("RMA") procedure is followed to ensure prompt service.
Disclaimer
PATRIOT IS NOT RESPONSIBLE OR LIABLE FOR ANY INDIRECT, UNFORSEEABLE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES HOWEVER CAUSED AND WHETHER OR NOT PATRIOT MEMORY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
INCLUDING BUT NOT LIMITED TO, LOST REVENUES AND PROFITS, DOWNTIME, DAMAGE OR REPLACEMENT OF EQUIPMENT AND
PROPERTY, ANY OTHER DAMAGES ARISING OUT OF THE PURCHASE, USE OR PERFORMANCE OF THE PRODUCT.
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